Championing UK retail and high streets

High streets are changing. Our work helps places and businesses understand and navigate that change, to tell their stories and delight their customers.

Insight, marketing, mentoring…

At CannyInsights.com, everything we do is focused on curating and celebrating successful places and businesses.

Led by Graham Soult – a retail champion, digital marketing expert, respected media commentator, and Fellow of the Institute of Place Management (IPM) – CannyInsights.com works with national and independent businesses across retail and hospitality, as well as with related organisations such as landlords, local authorities, business associations and Business Improvement Districts (BIDs).

What we do

Ongoing projects where we work on the ground with local councils and businesses include Indie Durham City and Shop Chester-le-Street, promoting what those places offer and helping to match up incoming businesses with suitable premises.

On TV and radio, Graham is a relentless voice of positivity about retail and high streets. He has recently featured in the top-ten Netflix documentaries “Inside Greggs 24/7”“24 Hours in Tesco”, and “24 Hours in Lidl”.

Where we work

Our base is in Gateshead in North East England, but we travel widely to work with clients all over the UK and beyond.

Please contact us with any enquiry, or if you would like to talk about how we can help your place or business.

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Graham on The One Show