Insight, marketing, mentoring…

Whether you want to improve customers’ experience of your store or website, get to grips with social media, understand more about what your competitors are doing, or gain coverage of a good-news story, we can offer you practical, hands-on help through our range of retail consultancy services.

Graham Soult being interviewed in Stanley Front Street by BBC Look North
Graham Soult being interviewed in Stanley Front Street by BBC Look North

Led by Graham Soult – a retail champion, digital marketing expert, respected media commentator, and Fellow of the Institute of Place Management (IPM) – in partnership with marketing consultant Andrew Bartlett, we work with independent and multiple retailers online and on the high street, as well as with related organisations such as landlords, local authorities, business associations and Business Improvement Districts (BIDs).

Our bases are in Gateshead (Tyne & Wear) and Malmesbury (Wiltshire), but we travel widely to work with clients all over the UK.

Graham on BBC’s The One Show