Championing UK retail and high streets

High streets are evolving. Our work helps places and businesses navigate that change, to tell their stories and delight their customers.

Insight, marketing, mentoring…

At CannyInsights.com, everything we do is focused on curating and celebrating successful places and businesses.

Led by Graham Soult – a retail champion, digital marketer, respected media commentator, and Fellow of the Institute of Place Management (IPM) – CannyInsights.com works with national and independent businesses across retail and hospitality, as well as with related organisations such as landlords, local authorities, business associations and Business Improvement Districts (BIDs).

What we do

Graham Soult filming with TV presenter Grace Dent in Gosforth High Street, Newcastle
Graham Soult filming with TV presenter Grace Dent in Gosforth High Street, Newcastle

Ongoing projects where we work on the ground with local councils and businesses include Indie Durham City and Shop Chester-le-Street, promoting what those places offer and acting as a “Retail Cupid” to help match up incoming businesses with suitable premises.

On TV and radio, Graham is a relentless voice of positivity and reason about retail and high streets. He has recently featured in the top-ten Netflix documentaries “Inside Greggs 24/7”“24 Hours in Tesco”, and “24 Hours in Lidl”.

Where we work

Graham Soult in Yarmouth on the Isle of Wight
Graham Soult in Yarmouth on the Isle of Wight

Our base is in Gateshead in North East England, but we travel widely to work with high streets and clients all over the UK and beyond. Recent work has taken us from Northern Ireland to Lincolnshire, and Plymouth to Paisley.

Please contact us with any media enquiry, or if you would like to talk about how we can help your place or business.