What we do

We share our expertise on retail and high streets with many types of client – councils, BIDs, businesses, at conferences, and in the media.

High streets are evolving, but definitely not dying. Led by high-profile retail consultant Graham Soult, our work helps places and businesses understand, navigate and embrace that change.

Whether you’re a council or BID seeking help to improve your place and support your local traders, a retailer needing some one-to-one insight and advice, or an organisation looking for a keynote speaker, we can help.

Browse our most popular offerings below, and get in touch to tell us more about whatever you need help with.

Help for places

Unpacking Your
Place
Retail
Cupid
Graham Soult is the Retail Cupid, matching up retail businesses with their perfect premises
Our in-person high street action planning workshop, bringing stakeholders together to brainstorm your town’s future.Using our skills and connections to reduce vacancy by matchmaking your town’s empty shops with new occupants.
Workshops
and training
High street
support
Group shot of Graham and participants of his social media training workshop for Dransfield Properties in 2019Graham Soult in Chester-le-Street's St Cuthbert's Walk
Our popular range of interactive workshops and seminars, on retail and marketing topics, delivered in person or online.Working on the ground to support local businesses, improve your high street, and promote your place.

Help for businesses

Unpacking Your
Business
Retail Cupid
for Business
Dressing the tables helped make the interior of this cafe more appealingGraham Soult is the Retail Cupid, matching up retail businesses with their perfect premises
Our retail diagnostic visit, helping you see your store and online presence through a fresh pair of eyes.Using our skills and connections to help you find the premises you need in the location you want to trade.
Website
MOT
Retail market
insight
Ecommerce site on an iPad. Photograph by Graham SoultA stylised view of one of the retailer's store interiors
Reviewing your site’s layout and content, to identify the easy wins that can make a big difference straight away.Bespoke consultancy or research to inform the growth of your retail business, drawing from our rich pool of expertise.
Business
mentoring
The business offered services such as laundry and alterations as well as dry cleaning
A critical friend for your business, offering advice, support and encouragement on an ongoing basis.

Speaking and media

Keynote
speaker
Television
and radio
Graham Soult on stage at the ERT conferenceGraham Soult, as seen on the Netflix documentary "24 Hours in Lidl"
Graham is a passionate and inspiring speaker on retail and high street themes, whether chairing a panel or delivering a keynote.As seen on Netflix, the BBC and more, Graham’s thoughtful and trusted voice adds richness and insight to retail topics on TV or radio.
Guest
articles
The business offered services such as laundry and alterations as well as dry cleaning
Full of warmth and detail, Graham’s writing turns complex retail themes into engaging and enlightening storytelling.

Can we help?

To find out more about any of our services, and how we might be able to help you, contact Graham using the form below, or give him a call on (0191) 461 0361.

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