Finding out what your customers think
With experience in conducting market research for high-level clients, CannyInsights.com are experts in gathering intelligence – helping retailers and other organisations base their decision-making on robust, up-to-date and usable evidence.
As a retailer, you’re talking to your customers all the time, but sometimes you may want to find out in more detail what they think about your shop, customer service or future plans. Whatever you’re looking to ask, we can help make sure you’re asking the right questions to the right people.
Depending on what you need, we can:
- Design a questionnaire, survey or focus group discussion guide;
- Conduct face-to-face interviews with your customers, or host a survey online;
- Hold focus groups to discuss ideas and feedback in more depth;
- Analyse and report back on the findings.
Our project examples give a flavour of the kinds of projects we’ve successfully delivered before.
Can we help?
If you think your business could benefit from our expertise in carrying out customer surveys, we’d be delighted to hear from you – just send us an email, or give us a call on (0191) 461 0361